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    PRODUCTS

    Chargeback Complaint or Dispute the purchase


    The best solution might be made a good-faith effort to resolve those problem with us and got a satisfying solution instead of Chargeback Complaint or Dispute the purchase if you open your Bank's bill and discover a problem with the transation made by us .


    Normally the problem of transation might be those:

     

    • Someone else used your card without permission. 


    • Say a fraudster charged online shopping transaction to your card ,you can email us to cancelled your with your reason. 


    • If the purchase was made by a friend or family member.  Check with authorized users to see if they made a purchase you were unaware of. 

    A good rule of thumb: If you're not willing to file a police report on your child or partner for making an online purchase without your permission, don't file a chargeback for it.

     

    •There was a billing error.

    Please email us with a screenshot with your bill to show us charged you twice. Then we will confirm that with our credit card, after confirm double charge then we will refund over charge to your account.

     

    Kindly Reminder:

    We will blacklist customers who initiate illegitimate chargebacks. And if your credit card issuer believes you're violating your card agreement repeatedly, it may close your account.



    For your order placed on Gogoalshop, you will receive the following emails regarding your order:

    • Order confirmation

    • Shipping information  with Tracking Number and Tracking Link

    • Once your order has been delivered, we'll send you a review email to check your purchased articles against.


    WHERE IS MY ORDER

    Log in to quickly track your order

    ASK OUR CUSTOMER CARE

    Please use the 'Contact Us' button in the bottom right corner to start a chat.