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Can I change order details such as size, shipping, etc?

Unfortunately, order details cannot be revised after an order has been placed successfully.

If you want to change anything about your order, you can try the following:

*Ask the online service or Customer Service to cancel your order. Once your order has been successfully canceled, you can place a new order.

* If your order has not been shipped out yet, you can contact the online service or Customer Service to change the order details for you.

* We begin constructing your personalized product as soon as you place your order. We are unable to make any changes or cancel your order once it is placed.

Because personalized products are made just for you, they are not returnable.

CONTACT US  with Your Order Number and the details of the item you need to change.